Terms & Conditions

Effective Date: May 12, 2026

Welcome to the website of Rich The Mover & Junk Removal ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services (the "Service").

By accessing or using this Service, you agree to be bound by these Terms. If you do not agree, you must not use this Service.

Use of Our Website

You agree to use this Service only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You may not:

  • Use the website for fraudulent or unlawful activity
  • Attempt to gain unauthorized access to our systems
  • Interfere with the functionality or security of the Service
  • Upload malicious code, spam, or harmful material

Estimates & Service Information

All quotes, estimates, and service information provided through this website are non-binding and subject to change based on:

  • On-site evaluations
  • Inventory changes
  • Access conditions
  • Additional services requested
  • Stair carries, long carries, or specialty items
  • Packing or storage requirements

Final pricing will be confirmed prior to the move or service date.

Hourly services are billed based on actual time worked, including loading, unloading, travel time, packing, setup, and other requested services.

SMS/Text Messaging Communication (Rich The Mover & Junk Removal SMS Updates)

Program Description: Rich The Mover & Junk Removal uses SMS to send customers important operational updates, moving quotes, appointment reminders, and service notifications related to their move.

You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at richthemoverllc@gmail.com or (631) 566-0757.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at a frequency that varies based on your requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: richthemover.com/privacy-policy

Text Messaging & Call Consent (TCPA Compliance)

By submitting your information through our website, estimate forms, advertisements, or any other communication method, you expressly consent to receive communications from Rich The Mover & Junk Removal, including:

  • Phone calls
  • Text messages (SMS/MMS)
  • Emails

These communications may be sent using automated technology and may include:

  • Appointment scheduling and confirmations
  • Estimate follow-ups
  • Service updates
  • Customer support communications
  • Promotions and special offers

Important: Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP. For assistance, reply HELP.

We comply with the Telephone Consumer Protection Act (TCPA), applicable FCC regulations, and all applicable federal and New York State telemarketing laws.

We respect your privacy. Mobile opt-in data and consent for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.

Customer Responsibilities

Customers agree to:

  • Provide accurate and complete service information
  • Ensure safe and legal access to pickup and delivery locations
  • Obtain required building approvals, elevator reservations, or certificates of insurance (COIs) where applicable
  • Properly prepare items for transport unless packing services are requested
  • Remove or disclose hazardous or prohibited materials

The Company is not responsible for delays caused by weather, traffic, building restrictions, elevator delays, inaccessible locations, or circumstances outside of our control.

Accounts

If you create an account through our website or booking platform, you agree to provide accurate and current information, maintain the confidentiality of your login credentials, and accept responsibility for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

Intellectual Property

All content on this website — including text, graphics, logos, branding, photographs, layouts, and design — is the property of Rich The Mover & Junk Removal and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, terms or policies, or any damages resulting from their use. Use third-party websites at your own risk.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for violations of these Terms or for any other reason at our discretion.

Disclaimer

This Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee the accuracy or completeness of website information, uninterrupted or error-free operation, that the website will be free of viruses or harmful components, or that estimates or pricing displayed online will remain unchanged.

Limitation of Liability

To the fullest extent permitted by law, Rich The Mover & Junk Removal shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, revenue, or business opportunities arising from your use of this Service.

Indemnification

You agree to defend, indemnify, and hold harmless Rich The Mover & Junk Removal, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Service, your violation of these Terms, your violation of any third-party rights, or any inaccurate or misleading information provided by you.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from the use of this Service shall be resolved in the appropriate courts located within New York State.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact:

Rich The Mover & Junk Removal
Phone: 631-566-0757
Email: richthemoverllc@gmail.com

Questions? Contact us:
(631) 566-0757