Privacy Policy

Effective Date: May 12, 2026

Welcome to Rich The Mover & Junk Removal. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and services.

By using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information when you visit our website, request an estimate, contact us, or use our services.

Personal Information

  • Name
  • Phone number
  • Email address
  • Pickup and delivery addresses
  • Service details
  • Payment information (if applicable)

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Cookies and analytics data

How We Use Your Information

We may use collected information to:

  • Provide moving, junk removal, demolition, packing, or haul-away services
  • Respond to inquiries and provide estimates
  • Schedule appointments and communicate regarding services
  • Improve website functionality and customer experience
  • Process payments
  • Send updates, confirmations, invoices, or service-related communications
  • Send marketing and promotional communications where permitted by law
  • Prevent fraud or unauthorized activity
  • Comply with legal obligations

Text Messaging & Call Consent (TCPA Compliance)

By providing your phone number through our website, forms, advertisements, or any other communication method, you expressly consent to receive calls and text messages from Rich The Mover & Junk Removal, including messages sent using an automatic telephone dialing system, prerecorded voice messages, or automated technology, regarding estimates, scheduling, service updates, appointment reminders, customer support, promotions and special offers.

Consent is not a condition of purchase. Message and data rates may apply depending on your wireless carrier.

You may opt out of receiving marketing text messages at any time by replying STOP to any text message or contacting us directly. For assistance, reply HELP.

We comply with the Telephone Consumer Protection Act (TCPA), applicable FCC regulations, and all other applicable federal and New York State telemarketing laws.

Do Not Call Compliance

Rich The Mover & Junk Removal maintains internal procedures designed to comply with applicable Do Not Call regulations. If you request not to receive marketing calls or messages, we will honor your request in accordance with applicable law.

Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to improve website performance and understand visitor behavior. These tools may collect pages viewed, time spent on the site, referral sources, general geographic location, and device/browser information.

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

Third-Party Services

We may use third-party providers for website hosting, payment processing, scheduling tools, analytics services, advertising and marketing, and customer communication platforms. These third parties may have access to information necessary to perform their services but are not permitted to use your information for unrelated purposes.

Information Sharing

We do not sell your personal information. We may share information only:

  • With service providers assisting our operations
  • When required by law or legal process
  • To protect company rights, safety, or property
  • In connection with a business transfer, merger, or acquisition

Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We take commercially reasonable measures to help protect personal information from unauthorized access, disclosure, misuse, or loss. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

Contact Information

Rich The Mover & Junk Removal
Phone: 631-566-0757
Email: richthemoverllc@gmail.com

New York Privacy Notice

Residents of New York may have additional privacy rights under applicable state laws. We will comply with all applicable privacy and consumer protection laws governing the collection and use of personal information.

Questions? Contact us:
(631) 566-0757